When possible, it's always better to connect with support from inside the mobile app. Doing so sends us additional information like your app version, device, and operating system. This information may help us to troubleshoot your issue. Here’s how to contact us inside the app.
Contact support inside the app:
1. Open your profile page
2. Tap to open Settings
3. Select Help & Feedback
4. Search or open a help article to read more
5. Tap Contact Us (iOS) or (Android) to open a new conversation
Please include detailed steps necessary to reproduce the issue. If possible, attach a couple of screenshots of what you’re seeing as well. We will follow up with you to gather additional information.
I don’t have the mobile app or I’m having problems logging into the mobile app. How do I contact support?
If you don’t have the mobile app or still unable to login, please email firstname.lastname@example.org using your account email. Depending on your issue, we may need to confirm your ownership of a Flipboard account before providing assistance.
How do I know my support request has been looked at?
Our team generally replies to support requests in less than 24 hours. If you haven’t received a reply, send us a follow up message.